Privacy Policy

1. Information We Collect

a) Information You Provide

• Name, email, phone number
• Account credentials
• Event participation
• Messages, referrals, and support requests

b) Automatically Collected Data

• Device information (OS, browser type)
• IP address
• Usage data (pages viewed, actions taken)
• Referral and attribution data (UTM parameters)

c) Location Data

We may collect approximate or precise location if you enable it in order to show nearby karaoke events.

d) Cookies & Tracking

We use cookies and similar technologies for:

• Essential functionality
• Analytics
• Marketing and advertising

You can control cookie preferences via our consent manager.

2. How We Use Your Information

We use your data to:

• Operate and improve the Choons platform
• Provide personalized event recommendations
• Track app performance and engagement
• Measure marketing effectiveness
• Communicate with you
• Prevent fraud and abuse

3. Legal Basis for Processing (GDPR)

We process your data based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Legal obligations

4. Sharing of Information

We may share information with:

• Analytics providers (e.g., Google Analytics, PostHog)
• Advertising platforms (e.g., Meta, Google, TikTok)
• Infrastructure providers (hosting, databases)
• Law enforcement if required by law

We never sell your personal data.

5. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

6. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

You may request these rights by contacting us at: contact@hairycandy.com

7. Children's Privacy

Choons is not intended for users under 13. We do not knowingly collect data from children.

8. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place.

9. Updates to This Policy

We may update this policy periodically. Continued use of the service constitutes acceptance of the updated policy.